You have the right to cancel your order within 14 days without giving any reason.

🛍️ Return Conditions

• Returns are only possible for new, unused items in their original packaging.
• Opened or used products are excluded from return.

📦 Return Period

The return period is 14 calendar days from the day you received the goods.

✉️ Return Method

Returns can only be made by mail.
No in-store sale or return is possible.

📄 Return Label

The customer is responsible for the return.
Please contact us at 

service@mapeba.com , to receive return instructions.

💰 Refund & Processing

• No restocking fees
• Refunds will be processed within 5 working days after receiving and checking the return.
• The refund will be made to the original payment method used.

📍 If you have further questions, please contact us at:

service@mapeba.com

🌍 Valid for United State  

📦 Condition: Only new products  

🔁 Return period: 14 days  

✉️ Return method: By mail  

📄 Return label: Customer is responsible  

💸 Refund: Within 5 working days  

🚫 No return shipping fees

Last updated: Jun 2026